Carl Ray Designs LLC will ship all orders via USPS ground. If an an order needs to be shipped quicker, an email needs to be sent to carlraydesigns@gmail.com. Additional cost will be added to final payment.

All products are made to order, this unless Carl Ray Designs LLC is responsible for mistake no refunds will be given. All personalized items are not subject to receive a refund. If proven that Carl Ray Desings LLC mistakenly made or sent a product, an exchange will be given.

Carl Ray Designs LLC confirms all products are intact and in perfect condition when sent to the customer. Carl Ray Designs LLC can not be held liable for the USPS damaging goods. If insurance is requested an email is required to carlraydesigns@gmail.com at time of purchase.